Inside Sales Representative - Kalona Organics

The Kalona Organics Inside Sales Representative is responsible for sales initiatives including account management, new product/promotional offers, and phone sales for Kalona Organics. This is a remote position and will interface with retail customers via phone and email.

Open Gates Group is a family of entrepreneurial companies committed to creating high-quality dairy products and taking them to market, all while supporting small, family farms! Our dairy products are minimally processed and come straight from Midwest farms surrounding our creamery. We are currently seeking an Inside Sales Representative to join Kalona Organics, a member of the Open Gates Group family of companies, that focuses on sales of Kalona SuperNatural, a national organic dairy brand.

What you get...
  • Opportunities to learn skills that can apply to many different industries.
  • Super fun and supportive team members who always have your back.
  • Managers who respect you and listen to your ideas.
  • Career boost by being responsible for many different areas.
  • Great pay and benefits.
  • Medical/Dental/Vision/Life Insurance, STD & LTD after 60 days of employment.
  • Matching 401k after 6 months.
  • Benefit Bonus/Stipend Paid Holidays, Paid Time Off (PTO), & Birthday PTO.
  • Paid Holidays, Paid Time Off (PTO), & Birthday PTO.
  • Opportunity for advancement.
  • Discounted employee purchases including organic dairy.
  • Unique, entrepreneurial culture!
What you will get to do...
  • Educate retail accounts on the Kalona SuperNatural organic dairy brand and proactively introduce new and/or additional products. 
  • Achieve sales targets.
  • Maintain and grow existing accounts.
  • Regularly audit sales reports and follow up with buyers/store managers to assess ongoing problems that need to be resolved.
  • Maintain detailed records of all calls and follow-up actions.
  • Track and maintain record of promotion confirmations and associated sales and costs.
  • Work with internal teams to advise of upcoming promotions and sales efforts.
  • Follow through on customer and broker requests including submitting store turnover orders.
  • Maintain a thorough understanding of current and new Kalona Organics products.
  • Inform management of area activities and significant customer concerns. 
  • Collaborate closely with Kalona Organics Marketing and Operations teams to ensure partner needs are being fulfilled and expectations exceeded.
What you will need...
  • Minimum of one year inside sales and customer service experience (e.g., dairy, speciality food, natural and organic) preferred. 
  • Exceptional telephone skills and etiquette.
  • Excellent communication skills – both oral and written.
  • Self-motivated and able to work effectively with minimal supervision.
  • Strong time-management and organizational skills.
  • Attention to detail and demonstrated computer skills with working knowledge of Google Drive.
  • Passion and alignment with our mission, vision, values & operating principles.
  • Willingness to continually embrace personal and professional development.
Print Job Description
Who you'll work with...

Joe is a great manager to learn from since he's spent 20 years in the dairy business and knows so much about sales, marketing, design, production, distribution, and transportation. He always takes the time to both support how we are growing as team members, as well as us as people with complex personal lives."

Thomas is such a great guy to work with. He hustles in and out of stores constantly, is super friendly and knows what is going on in the natural foods retail space! When our team gets together we learn so much and have so much fun.

The Kalona Organics team annually gives Open Gates Group a 5 star rating as an employer in all areas, from manager support to tools and training.

"Open Gates is an amazing place to work. My Manager listens to and supports me. When life gets hard they have my back."

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