IT Specialist | Website Host Manager

Get an IT job where you get to do A LOT of different things...with nice people that have your back.

Our IT Specialist/Website Host Manager is responsible for helping end-users on a day-to-day basis with common Windows environment issues and questions along with maintaining the backend of our websites.  Primary responsibilities include maintaining our various websites on the backend while working with marketing on the front end. Providing outstanding service and training to end users and supporting the organization’s IT related projects as needed.

What you get...
  • Opportunities to learn to apply your IT skills in 10 different industries.
  • Super fun and supportive team members who always have your back.
  • Managers who respect you and listen to your ideas.
  • Career boost even if you don't stay with us for a long time.
  • Great pay and benefits.
  • Medical/Dental/Vision/Life Insurance, STD & LTD after 60 days of employment.
  • Matching 401k after 6 months.
  • Benefit Bonus/Stipend Paid Holidays, Paid Time Off (PTO), & Birthday PTO.
  • Paid Holidays, Paid Time Off (PTO), & Birthday PTO.
  • Opportunity for advancement.
  • Discounted employee purchases.
  • Unique, entrepreneurial culture!
What you will get to do...
  • Assist end-users across OS and software platforms maintaining excellent customer service.
  • Resolve problems in the areas of hardware/software installation, repair, upgrade and maintenance.
  • Install/configure, operate, and maintain system hardware and software.
  • Manage the web hosts for our various company websites, assisting marketing with the UI as needed.
  • Assist with large-scale installation and maintenance of IT workstations, networking, phones, cameras, and security systems.
  • Maintain various computerized technical systems such as security doors, cameras, phones,  and  servers.
  • Install and maintain Semi Truck and Trailer tracking & monitoring systems.
  • Assist/train employees on the technical resources needed for their positions.
  • Maintain records of assets and work performed.
  • Evaluate and recommend new technologies that will improve the team's ability to meet the needs of the company.
  • Review and approve operational quality of system equipment.
  • Assist with comprehensive documentation of design documents, policies and procedures.
  • Active Directory Domain Management, script writing, and Google Apps administration as needed.
  • Perform other IT-related duties as assigned.
What you will need...
  • Vocational/Technical degree preferred plus 2-4 years related IT support experience.
  • Experience with managing websites using WordPress (preferred.)
  • Knowledge of networking, PC computer software and hardware installation, Microsoft office and Google Suite.
  • Excellent interpersonal and customer service skills.
  • Work independently and be able to prioritize and follow through with tasks in a timely manner.
  • Strong attention to detail.
  • Able to diagnose and troubleshoot components such as hardware, software, networking, and applications in a Windows driven environment.
  • Knowledge of operating systems internals, system utilities and communication protocols including TCP/IP networking.
  • Working knowledge of security and  web servers.
  • Able to physically lift and install computer equipment such as monitors, printers, and scanners.
  • Able to safely climb ladders and navigate attics as needed.
  • Able to use power tools and hand tools safely.
  • Team-oriented with a focus on working in a collaborative environment.
  • Willingness to adhere to the Open Gates Guiding Principles and continually embrace personal and professional development.
Who you'll work with...

Nate Nisely, the IT Director, is an extremely helpful, cheerful, willing teammate. If I ask for his assistance on something, I always get more than requested. He will see the additional steps that can be taken to make things even better! Nate is patient and upbeat--I always feel uplifted after working with him!

Although I know some of my questions must seem basic and annoying to him, he never lets that show! He is respectful at all times. Nate is proactive. Because he works in all the buildings, he has a broad view of our infrastructure, and he brings that perspective to the work he does with IT, with safety, and with the projects he works on.

He raises issues that need to be addressed to help prevent problems. Finally, Nate is very supportive of his teammates. He sees his job as helping us do ours, making it a pleasure to work with him.
- Sam Ingersoll, Marketing Director

Applying is Easy

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