Freight Logistics Coordinator - Position in Iowa

Get a freight logistics coordinator position...with nice people that have your back.

Our Freight Logistics Coordinator is responsible for managing and developing customer and carrier relationships by supporting new and existing clients, coordinating deliveries and negotiating rates with carriers. This position coordinates the movement of goods and serves as the point of contact for any issue that may occur with the load. The Freight Logistics Coordinator oversees truckload coverage, account management, troubleshooting, and all dispatch functions. This position requires being available by phone some evenings and/or weekends on a rotating shift.


The freight logistics coordinator works at Awesome Refrigerated Transit of Iowa (ARTI) - one of Open Gates Group's 10 entrepreneurial companies. It was created to provide reliable transportation for our dairy products but now serves dozens of other companies additionally through brokerage, logistics, warehousing and cross-docking services. To learn more about ARTI, visit it's website here.


Open Gates Group is a family of companies located near Kalona, IA. We care about our employees and take pride in our community. To help our community's farmers, we built a creamery and then 10 other food industry related businesses. Today, we help source, produce, sell & transport Midwestern products to 3,500+ stores nationwide.

What you get...
  • Opportunities to learn to apply your skills in a rapidly growing company.
  • Super fun and supportive team members who always have your back.
  • Managers who respect you and listen to your ideas.
  • Career boost by being responsible for many things in a fast paced environment.
  • Great pay and benefits.
  • Medical/Dental/Vision/Life Insurance, STD & LTD after 60 days of employment.
  • Matching 401k after 6 months.
  • Benefit Bonus/Stipend Paid Holidays, Paid Time Off (PTO), & Birthday PTO.
  • Paid Holidays, Paid Time Off (PTO), & Birthday PTO.
  • Opportunity for advancement.
  • Discounted employee purchases.
  • Unique, entrepreneurial culture!
What you will get to do...
  • Schedule loads while ensuring compliance of Federal, State and location regulations
  • Dispatch drivers based on customer needs and HOS limitations.
  • Build relationships with carriers by soliciting capacity of truck and freight, meeting cost/revenue expectations for each customer.
  • Create loads, set appointments for broker freight, track and trace loads and troubleshoot problems that may occur.
  • Solicit new and existing customers for freight.
  • Use Load Boards to find backhauls.
  • Source carriers, negotiate rates and sell freight to carriers.
  • Track shipments and provide updates to customers daily.
  • Generate business leads.
  • Participate in scheduling trucks each week.
  • Additional duties as assigned.
What you will need...
  • High School diploma; Degree in Logistics, Business or related field preferred.
  • 2+ years experience in brokerage, transportation and/or dispatch experience preferred.
  • Solid understanding of all federal, state, local laws and DOT regulations pertaining to drivers and the movement of goods
  • Strong telephone, written, & verbal communication skills.
  • Strong customer service skills and able to problem solve, follow up, and see projects through.
  • Able to create and maintain professional relationships within all levels of the organization (peers, work groups, customers and management).
  • Strong time management skills and able to multitask in a fast-paced environment.
  • PC based computer skills with proficiency in Google Docs and Microsoft Office.
  • Highly motivated and positive attitude.
  • Passion and alignment with our mission, vision & operating principles.
  • Passion for working in a values based company in alignment with a learning organization.
  • Desire to own decisions and take responsibility for outcomes.
  • Willingness to continually embrace personal professional development.
  • Must be available by phone some evenings and/or weekends on rotating shifts.
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Who you'll work with...

Erika knows what drivers and their families need - and fights to get it for them. Erika’s hard work and dedication to her job is above and beyond. Her husband was a truck driver so she really understands the life of a truck driver, which is invaluable in her role. She is conscientious, caring, and always with an eye to offering great service to all and taking care of drivers. 


"Next level thinking...Pat has taken our fleet management to a whole new level. He is organized and timely in getting things done, whether it is routine maintenance or a major repair. He is quick to source vendors that can help us and keep our costs on track and is highly responsive to our drivers' needs

"Open Gates is an amazing place to work. My Manager listens to and supports me. When life gets hard they have my back."